About Me

I’m a technical systems and data analyst with a Master of Science in Information Science from the University of Colorado Boulder. I have experience designing ServiceNow and Confluence workflows, analyzing operational performance, conducting qualitative and quantitative analysis, and translating complex technical requirements into scalable, human-centered solutions. I help organizations turn complex technical systems into processes and tools that are intuitive and efficient, enabling teams to work more effectively and stakeholders to make informed decisions. In past roles, I’ve built ServiceNow ticketing systems for digital support clinics, managed large-scale grant research and workflow optimization for local government, and led Python-based data analysis and instruction for students. I’m passionate about bridging technical and human needs, combining data-driven analysis with empathy and clear communication to design systems that work for people. I’m always interested in collaborating on projects that improve workflows, streamline processes, or leverage data to make impactful decisions.

Contact Me

Email: daniel.sullivan@colorado.edu

Phone Number: (720)-382-6783